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Employment Information

Information, policies and resources as a Visual Domain team member.


Employment Manual

We have created an Employment Manual for you to read and understand.


You can download and view here: Employment Manual

Your HR

To manage your personal information and request time off:

Bamboo HR

To fill in your timesheets:



Our usual working hours are 9:00am to 5:30pm, although sometimes you may be asked to do work outside these hours. We’ll always try give to you plenty of notice if this is required, but we do expect you to be flexible with your time.

If you are going to more than fifteen minutes late for work, please notify your manager as soon as possible.

If you have an appointment or responsibility outside work that means you need time off during these hours, we’re happy to arrange an early start or late finish, provided it doesn’t adversely affect our scheduling. Speak to your manager if you want to make a change to your hours on a particular day.


This document explains how we’ll manage employee hours and compensate employees for hours worked beyond their standard schedule. Click here to view the full policy: Overtime Policy


Time sheeting allows businesses to record time spent on tasks, projects, or clients. With timesheets, we will have better quality information that can help the business work smarter and more  effectively.  We will be using it for a number of things, including: 
● Project tracking and profitability 
● Client analysis 
● Business performance 
● Staff utilisation   
(Timesheeting is not used to track individual employee time!)


ALL​ ​Visual Domain staff will be required to log time through the integration of the third-party application, Harvest​.

Harvest is a multi-platform application designed to integrate into existing business applications  and workflows. This means it will directly interact with the VMS and requires minimal additional effort. You  will be able to use Harvest from: 
● The VMS 
● Mobile app (iPhone and Android) 
● Desktop application (Apple and Windows) 
● Chrome Extension 
● Web Browser   


To find out more, please read the following document: Timesheeting
To learn how to use the time sheeting application, click here and watch the video.

Payroll & Expenses

Employees are paid on a fortnightly basis. Accounts is your point of call for any finance related queries. Visual Domain uses Xero to manage payroll and you will be given a login upon returning your contract. If you are employed on a casual rate, you will need to fill in time sheets on Xero - your Production Manager will run you through this process.

Some roles at Visual Domain will require staff to make purchased on behalf of Visual Domain and claim them back as expenses. We reimburse every second Monday. Accounts is your point of call here for any questions about your expenses. 

Expenses Policy and Guide



You can apply for annual leave using Bamboo HR. Simply select the dates you’d like to take off and this will be automatically sent to your manager for approval. Always wait until your dates have been approved before making arrangements.


If you are unwell or unable to come to work, you need to let your manager know BEFORE your scheduled start time. It’s important that you phone the office so the message is received. Don’t email or text, as it’s possible that the person you’ve contacted is not in the office, which will delay the passing on of the message.


Visual Domain will provide parental leave and parental leave pay to eligible employees who have worked for the business for at least 18 months prior to the expected date of birth or adoption. For more details view the Parental Leave Policy here.

Reviews & Career Progression

We love video and everything that it encompasses, and our team of crew and creatives are at the heart of it all. We want to partner with you in your professional development.


We have introduced a formal review process, utilising our HR platform Employment Hero. This is great news, as it will align all employee reviews to one single system, and make the process of reviews simple and transparent for employees and managers. The focus is on values, impact, self reflection and goal setting.

The reviews are easy to conduct, but provide meaningful insights into goals and performance for both employees and managers.


Review Process for Team Members

Review Process for Managers

Career Progression Booklet

Employee Assistance Program (EAP)

An Employee Assistance Program is a confidential counselling and support service to help employees deal with personal or work-related problems in a positive way. 

Learn more about our Employee Assistance Program here.

Incident Reporting

If an incident does occur in the workplace, the employee who experienced it (eg, the employee was injured or experienced harassment) or a witness may complete an incident report form. This report form is available to download via the VISDOM HQ Drive folder.


The incident report form should always be emailed to the HR manager. The employee may also send it to their direct manager, but this is optional. The HR manager will follow up the incident as appropriate, and depending on the nature of the incident, involve other employees and managers as required. At all times during the incident reporting process, from initial reporting, through to resolution, the privacy of the employees involved will be respected, with no personally identifying information shared unnecessarily.



Mental Health Policy

The purpose of this policy is to establish, promote, and maintain the mental health and wellbeing of all staff through workplace practices, and encourage staff to take responsibility for their own mental health and wellbeing. Visual Domain believes that the mental health and wellbeing of our staff is key to organisational success and sustainability.


VISDOM - Mental Health Policy - Aug 2020



  • To build and maintain a workplace environment and culture that supports mental health and wellbeing and prevents discrimination (including bullying and harassment).

  • To increase the teams knowledge and awareness of mental health and wellbeing issues and behaviours.

  • To reduce stigma around depression and anxiety in the workplace.

  • To facilitate the team to actively support awareness of their own mental health, and that of their colleagues.

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